amjili believes that online gaming should be enjoyable, controlled, and always a choice — never a habit that harms. This page outlines every tool, resource, and policy we have put in place to keep Filipino players safe.
For most Filipino players, amjili is exactly what it should be — a fun way to unwind after a shift, catch a few JILI spins on the commute home, or bet on a PBA game with friends. That is what gaming is for. But amjili also knows that for a small number of players, gaming can shift from recreation into something that creates real problems — financial stress, strained relationships, lost sleep. That is not something we take lightly.
Responsible gaming at amjili is not a compliance box we tick. It is an active, ongoing commitment built into the platform from the ground up. Every Filipino who plays on amjili has access to a full set of player protection tools — deposit limits, session reminders, cooling-off periods, and self-exclusion — all accessible directly from their account settings, any time, no questions asked.
We believe the best gaming platform is one that keeps its players playing healthily for years — not one that extracts everything from a player in a week. That is why amjili invests in responsible gaming infrastructure the same way we invest in game selection and payment speed.
Problem gambling — sometimes called gambling disorder — is a pattern of gambling behaviour that disrupts personal, family, or professional life. It is not about how much you bet or how often you play. It is about whether gambling is causing harm. Problem gambling can affect anyone, from any background, in any Philippine city or province.
The good news is that problem gambling is recognisable, treatable, and — with the right tools and support — manageable. amjili provides those tools. If you think you or someone you know may have a problem, the rest of this page is for you.
amjili supports PAGCOR's responsible gaming framework. For additional guidance, visit our FAQ page for answers to common responsible gaming questions.
All six tools are free, instantly accessible from your account settings, and work without judgment
Set a daily, weekly, or monthly cap on how much you can deposit into your amjili wallet. Limits take effect immediately when reduced. Increases are reviewed over a 24-hour cooling-off period before activating — giving you time to reconsider.
Cap your net losses over any daily, weekly, or monthly period. Once you reach your chosen loss threshold, wagering is automatically suspended until the limit period resets. You decide the number — amjili enforces it automatically.
Choose to receive on-screen alerts every 30, 60, or 90 minutes showing how long you've been playing. Simple reminders can make a genuine difference — it's easy to lose track of time when you're in the zone.
Enable regular pop-up notifications that show your net gaming result for the session — how much you deposited versus how much you're up or down. Staying connected to the real numbers helps you make clearer decisions.
Need a short break without fully closing your account? Set a temporary cooling-off period of 24 hours, 48 hours, or 7 days. During this time your account is locked from play — no deposits, no wagers, no exceptions.
For a longer break, amjili's self-exclusion program closes your account for a defined period — or permanently. Self-exclusion is honoured immediately, takes priority over all marketing, and cannot be reversed during the exclusion window.
No exceptions. No workarounds. No bypass.
The 21-year minimum age requirement for casino-style online gaming in the Philippines is not just a regulatory checkbox — it reflects a genuine understanding of how gambling affects developing minds. Young adults below 21 are statistically more vulnerable to developing problem gambling habits, and amjili will not take that risk with any Filipino player.
Every new amjili account goes through mandatory KYC (Know Your Customer) identity verification before the first withdrawal can be processed. This includes submission of a valid government-issued Philippine ID — PhilSys, passport, driver's licence, SSS/GSIS card — and biometric matching where applicable. An account where the holder is found to be under 21 is closed immediately, with all related activity reported to the relevant authorities as required by law.
If you are a parent or guardian concerned about a young person accessing online gaming platforms, amjili recommends using family device controls, parental filtering software, and open conversations about responsible gaming from an early age.
amjili offers flexible deposit limits across three timeframes. You choose the amount and the period — amjili enforces it automatically once set.
Decreasing a limit takes effect immediately. Increasing a limit requires a mandatory 24-hour waiting period before the higher limit activates. This cooling-off period is intentional — it gives you time to reconsider.
To set or adjust your deposit limits, log in to your amjili account, go to Account Settings → Responsible Gaming → Deposit Limits. The change is applied instantly for reductions.
amjili's self-exclusion program gives you full control to step away from the platform for a defined period. Choose the duration that fits your situation — or go permanent if you need it.
To activate self-exclusion immediately, contact amjili's 24/7 live chat support or go to Account Settings → Responsible Gaming → Self-Exclusion. The exclusion takes effect within minutes of your request.
Recognising these signs — in yourself or someone you know — is the first step toward getting things under control. You are not alone if any of these feel familiar.
Spending more money on gambling than you planned or can afford to lose
Borrowing money from family, friends, or loan apps to fund gambling sessions
Gambling to try to win back losses — the "chasing losses" cycle
Feeling irritable, anxious, or restless when not gambling or when trying to cut down
Lying to family members or partners about how much time or money you spend gambling
Missing work, school, or family obligations because of gambling activity
Using gambling as an escape from stress, problems, or negative emotions
Repeatedly trying to cut down or stop gambling but being unable to follow through
Increasing the size or frequency of bets to experience the same level of excitement
Neglecting essential expenses — rent, food, utility bills — to fund gambling
If you answered yes to two or more of the above, we encourage you to reach out to amjili support or a counselling professional. No judgment — just support. Use our live chat 24/7 to activate a cooling-off period or self-exclusion right now.
The majority of amjili players enjoy the platform responsibly every day — and these habits are a big part of why. If you follow these principles, gaming stays in its proper place: entertainment.
Decide in advance how much of your disposable income you are comfortable spending on gaming this week or this month — and use amjili's deposit limit tool to enforce that amount automatically. Never play with money earmarked for rent, bills, food, or loan repayments.
Think of your gaming budget the same way you think about paying for a movie or a dinner out. You get the entertainment — the outcome is not the point. If you find yourself chasing losses to "get even", that is a sign to stop and take a break.
Enable amjili's session time reminders and actually use them as a prompt to stop, stretch, drink some water, and check in with yourself. Long uninterrupted sessions are where healthy gaming habits most often break down.
Alcohol, extreme fatigue, or emotional distress significantly impair judgment and dramatically increase the risk of poor financial decisions during a session. If you're going through a tough time personally or financially, it is a genuinely good idea to put gaming on pause.
Gaming should be one of several leisure activities in your life — not the main one. If you notice you are turning down social invitations, skipping workouts, or staying up too late to play amjili, it is time to rebalance. Use the cooling-off tool if you need a few days away.
If you or someone you know needs help with problem gambling, these resources are available in the Philippines. Reaching out is a sign of strength, not weakness.
PAGCOR, the Philippine Amusement and Gaming Corporation, operates a national responsible gaming program covering licensed online and land-based gaming operators. Their framework includes player protection standards that amjili supports and adheres to.
The National Center for Mental Health (NCMH) operates a 24/7 mental health crisis hotline in the Philippines. If gambling-related stress is affecting your mental health, please reach out. The hotline number is 1553 (toll-free from PLDT landlines). You can also contact them at 0917-899-USAP (8727).
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem. GA chapters operate in Metro Manila and other Philippine cities. Meetings are free and confidential.
amjili's support team is available around the clock via live chat. If you want to set limits, activate a cooling-off period, or request self-exclusion right now, our agents are trained to handle responsible gaming requests with empathy and without judgment. Contact us at [email protected].
amjili is strictly an adults-only platform. Protecting young Filipinos from gambling access is non-negotiable.
Thousands of Filipino players enjoy amjili every day — within their limits, on their own terms. Set your controls, know your budget, and let gaming stay what it's supposed to be: fun.
🔞 21+ only. By using amjili, you agree to our Terms & Conditions and Privacy Policy. Gambling involves financial risk. If gambling stops being fun, please use our tools or contact support immediately.