Terms & Conditions — amjili

Definitions

In these Terms & Conditions, the following definitions apply unless the context clearly requires otherwise:

• "amjili", "we", "us", or "our" refers to the amjili platform, accessible at amjili.biz, and its affiliated operators responsible for providing gaming and sports betting services to registered users in the Philippines.
• "Platform" means the amjili website, mobile-optimised interface, and all associated services including live casino, slot games, sports betting, fishing games, and the amjili account system.
• "User", "you", or "your" refers to any individual who accesses the amjili Platform, whether as a registered account holder or a visitor.
• "Account" means the registered user account created by you on the amjili Platform, including your wallet balance, transaction history, bonus credits, and personal settings.
• "Funds" refers to Philippine Peso (PHP) amounts held in your amjili wallet, including deposited funds, bonus credits, and winnings pending withdrawal.
• "Bonus" means any promotional credit, free spin, cashback, reload offer, or other incentive granted to you by amjili subject to its applicable wagering requirements.
• "Wager" means a real-money or bonus-funded bet placed by you on any game, event, or market available on the amjili Platform.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the national government agency that regulates gaming in the Philippines.
• "KYC" means Know Your Customer — the identity and age verification process required by amjili at registration and upon request during the operation of your Account.

Acceptance of Terms

By accessing, registering on, or using the amjili Platform in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with any supplementary policies referenced herein, including amjili's Privacy Policy and Responsible Gaming Policy.

If you do not agree to these Terms & Conditions, you must immediately cease all use of the amjili Platform and close your Account if one has been created.

amjili reserves the right to refuse service, close Accounts, and void transactions where it determines, in its reasonable discretion, that a User has violated these Terms & Conditions or applicable Philippine law.

Eligibility & Registration

3.1 Age Requirement

Registration and use of the amjili Platform is strictly limited to individuals who are 21 years of age or older as required under Philippine gaming regulations administered by PAGCOR. amjili enforces this requirement through mandatory identity verification (KYC) at the point of registration and reserves the right to request updated verification at any time.

3.2 Eligibility Conditions

To be eligible to hold an amjili Account, you must:

• Be at least 21 years of age;
• Be a resident of, or physically located in, a jurisdiction where online gaming of this nature is not prohibited under local law;
• Not be a current employee, contractor, director, or immediate family member of an amjili employee or affiliated game provider;
• Not have been previously excluded or banned from the amjili Platform or any related platform operated by amjili's affiliated operators;
• Have a valid Philippine mobile number and government-issued identification document for KYC purposes.

3.3 Registration Process

You may hold only one (1) amjili Account per person. The creation of multiple accounts — whether under the same or different identities — is strictly prohibited and constitutes grounds for permanent suspension. All information provided during registration must be accurate, complete, and up to date. You are responsible for notifying amjili of any changes to your registered details.

3.4 Account Verification

amjili may, at its sole discretion and at any time, require you to submit identity verification documents including but not limited to a government-issued ID (PhilSys, passport, driver's licence, SSS/GSIS ID), proof of address, and/or proof of payment method ownership. Failure to provide requested documents within the stipulated timeframe may result in suspension of withdrawal privileges or Account closure.

Account Management

4.1 Account Security

You are solely responsible for maintaining the confidentiality of your amjili login credentials. You must not share your username, password, or OTP codes with any third party. amjili will never ask you for your password. Any activity conducted under your Account — whether by you or by another person who has gained access to your credentials — is your sole responsibility.

4.2 Unauthorized Access

If you suspect that your Account has been accessed by an unauthorized party, you must notify amjili's support team immediately via live chat. amjili will take reasonable steps to investigate and, where appropriate, suspend the Account pending resolution. amjili cannot be held liable for losses arising from unauthorized access due to your failure to secure your credentials.

4.3 Account Inactivity

An Account is considered inactive if no login or real-money transaction has been recorded for a continuous period of twelve (12) months. amjili reserves the right to apply a monthly inactivity fee of up to ₱100 or the remaining Account balance (whichever is lower) after providing thirty (30) days' advance notice via your registered email or mobile number. amjili may close inactive Accounts in accordance with applicable regulations.

4.4 Account Closure

You may request closure of your amjili Account at any time by contacting support. Any remaining real-money balance will be returned to your registered GCash or Maya account subject to standard verification procedures. Bonus credits and associated wagering requirements are forfeited upon voluntary Account closure.

Deposits & Withdrawals

5.1 Accepted Payment Methods

amjili accepts deposits and processes withdrawals via the following Philippine payment channels: GCash, Maya (formerly PayMaya), GrabPay, QR Ph, BPI, BDO, Metrobank, UnionBank, InstaPay, and participating Over-the-Counter (OTC) payment partners. All transactions are processed exclusively in Philippine Peso (PHP).

5.2 Deposit Terms

The minimum deposit amount is ₱100. Deposits are credited to your amjili wallet upon confirmation from the payment gateway, which typically occurs within seconds for e-wallet transactions (GCash, Maya) and within one (1) banking day for bank transfers. amjili does not charge deposit fees; however, your payment provider may apply its own transaction charges.

5.3 Withdrawal Terms

The minimum withdrawal amount is ₱200. Withdrawal requests are processed within five (5) minutes for GCash and Maya. Bank transfer withdrawals are processed within one (1) banking day. Before any withdrawal can be processed, your Account must have completed KYC verification and any applicable bonus wagering requirements must be fulfilled.

5.4 Source of Funds

By depositing funds into your amjili Account, you warrant that the funds originate from a legitimate and lawful source and that you are the authorized holder of the payment method used. amjili reserves the right to request source-of-funds documentation in accordance with anti-money laundering obligations.

Bonuses & Promotions

6.1 General Bonus Terms

All bonuses, free spins, cashback offers, and promotional credits offered by amjili are subject to individual wagering requirements (also referred to as "playthrough requirements") that must be met before the bonus amount or associated winnings can be withdrawn. The specific wagering multiple, eligible games, time limit, and minimum odds (for sports betting bonuses) are specified in the terms of each individual promotion.

6.2 Bonus Abuse

amjili maintains sophisticated systems to detect bonus abuse, including but not limited to: creating multiple Accounts to claim welcome bonuses more than once; using automated bots or scripts; wagering patterns designed to exploit low-risk or zero-risk outcomes while satisfying wagering requirements; and collusion between players. Any Account found to have engaged in bonus abuse will be suspended and all bonus funds and associated winnings will be voided.

6.3 Bonus Expiry

Bonuses that are not claimed within their stated validity period, or where the wagering requirements are not completed within the specified time window, will expire and be removed from your Account automatically. Expired bonuses cannot be reinstated.

6.4 Maximum Withdrawal from Bonus Funds

Unless otherwise stated in the specific promotion terms, the maximum withdrawal from winnings generated by a bonus is capped at ten (10) times the original bonus value or ₱50,000, whichever is lower. Winnings exceeding this cap will be removed from your Account balance upon withdrawal processing.

Gameplay Rules

7.1 Game Integrity

All games available on the amjili Platform — including live dealer games, RNG slot games, table games, and sports betting markets — are operated in accordance with the rules published by the respective game studios and sports data providers. amjili is not responsible for the internal game rules of third-party game studios but ensures that only licensed and audited providers are offered on the Platform.

7.2 Malfunctions

In the event of a technical malfunction, game error, or communication failure that results in an interrupted or incorrectly displayed game round, amjili reserves the right to void the affected wager and return the staked amount to your Account. Winnings derived from malfunctioned game rounds are not considered valid and may be reversed. Malfunction voids all pays and plays.

7.3 Sports Betting

Sports betting markets on the amjili Platform are governed by the trading rules applicable to each sport and market type. Pre-match bets placed on events that subsequently kick off before the bet is confirmed will be voided. Live in-play bets are accepted at amjili's discretion, and markets may be suspended at any time. Settlement of sports bets is based on the official result as declared by the relevant governing body.

7.4 Minimum and Maximum Stakes

Minimum and maximum stake amounts vary by game type and table. These limits are displayed within the game interface prior to placing any wager. amjili reserves the right to adjust stake limits at any time without prior notice.

Prohibited Conduct

The following conduct is strictly prohibited on the amjili Platform. Violation of any of the following provisions may result in immediate Account suspension, forfeiture of funds, and referral to relevant law enforcement authorities:

• Accessing or using the amjili Platform if you are under 21 years of age;
• Creating more than one Account per individual;
• Providing false, inaccurate, or misleading information during registration or KYC verification;
• Using the Platform for any unlawful purpose, including money laundering or financing of illegal activities;
• Using automated software, bots, scripts, or artificial intelligence to interact with any game or Platform feature;
• Colluding with other players to manipulate game outcomes or exploit game mechanics;
• Engaging in chargebacks or payment reversals following deposit transactions;
• Attempting to exploit software vulnerabilities, game bugs, or pricing errors;
• Engaging in any form of match-fixing, insider betting, or manipulation of sports events on which you have placed wagers;
• Selling, transferring, or otherwise dealing in amjili Account credentials or wallet balances.

Responsible Gaming

amjili is committed to promoting responsible gambling practices. We provide the following tools to assist players in managing their gaming activity responsibly:

• Deposit Limits: Daily, weekly, and monthly deposit caps configurable from your Account settings. Reductions take effect immediately; increases require a 24-hour review period.
• Loss Limits: Set maximum net loss amounts for specified time periods.
• Session Time Reminders: Configurable alerts at 30, 60, or 90-minute intervals.
• Self-Exclusion: Request voluntary exclusion from the amjili Platform for periods of 24 hours, 7 days, 30 days, 6 months, 1 year, or permanently.
• Reality Check: Pop-up notifications showing your net gaming session result at regular intervals.

For further guidance on responsible gaming, please visit our Responsible Gaming page. If you believe you or someone you know has a gambling problem, we encourage you to seek support from qualified professional services.

Intellectual Property

All content on the amjili Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of amjili or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the amjili Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from the amjili Platform without express prior written consent from amjili.

Game titles, provider names, and associated content (including JILI, PG Soft, Pragmatic Play, and other studio names and assets) remain the exclusive intellectual property of their respective owners. amjili's use of such content is pursuant to licensing agreements with those providers.

Limitation of Liability

To the maximum extent permitted by applicable law, amjili, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the amjili Platform, including but not limited to:

• Loss of profits, data, or goodwill;
• Service interruptions, technical errors, or system failures beyond amjili's reasonable control;
• Unauthorized access to your Account due to your failure to maintain credential security;
• Decisions made by you in connection with your gaming activity on the Platform;
• Actions or omissions of third-party payment processors, game providers, or sports data suppliers.

amjili's total cumulative liability to you for any claim arising out of or relating to these Terms & Conditions shall not exceed the total amount of real-money funds deposited by you into your amjili Account in the three (3) months preceding the event giving rise to the claim.

Privacy & Data Protection

The collection, use, storage, and protection of your personal data by amjili is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions and should be read in conjunction with them.

By registering an Account with amjili, you consent to the collection and processing of your personal data in accordance with the amjili Privacy Policy, including data processing necessary for KYC compliance, transaction processing, fraud prevention, regulatory reporting, and service improvement.

amjili complies with the Republic Act No. 10173 (Data Privacy Act of 2012) and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.

Amendments to These Terms

amjili reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, amjili will provide at least fourteen (14) days' advance notice via the Platform, your registered email address, or your registered mobile number before the amended terms take effect.

Your continued use of the amjili Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the amended terms, you must discontinue use of the Platform and close your Account before the effective date of the changes.

The current version of the Terms & Conditions is always accessible at amjili.biz/terms-conditions. The effective date at the top of this document indicates the version currently in force.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms & Conditions or your use of the amjili Platform, you agree to first contact amjili's customer support team to seek informal resolution. amjili will use reasonable efforts to resolve any complaint within fourteen (14) business days of receipt.

Where informal resolution is not achieved, disputes shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines. For disputes involving PAGCOR-regulated gaming activity, PAGCOR's dispute resolution mechanisms may also apply.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the amjili Platform, please contact our support team through the following channels:

• Live Chat: Available 24/7 via the amjili Platform — the fastest way to reach us
• Email: [email protected] — for formal complaints and account-related matters
• Support Hours: 8:00 AM – 2:00 AM (Philippine Standard Time)

For matters relating to responsible gaming and self-exclusion, please also refer to our Responsible Gaming page for additional resources and guidance.